@inproceedings { Coyle2002Case,
	title = {A Case-Based Personal Travel Assistant for Elaborating User Requirements and Assessing Offers},
	journal = {Advances in Case-Based Reasoning, 6th European Conference, ECCBR 2002},
	editor = {Susan Craw and Alun D. Preece},
	year = {2002},
	month = {04/09/2002},
	pages = {505-518},
	publisher = {Springer Berlin / Heidelberg},
	organization = {Springer Berlin / Heidelberg},
	type = {inproceedings},
	address = {Aberdeen, UK},
	abstract = {This paper describes a case-based approach to user profiling in a Personal Travel assistant (based on the 1998 FIPA Travel Scenario). The approach is novel in that the user profile is made up of a set of cases capturing previous interactions rather than as a single composite case. This has the advantage that the profile is always up-to-date and also allows for the borrowing of cases from similar users when coverage is poor. Profile data is retrieved from a database in an XML format and loaded into a case-retrieval net in memory. This case-retrieval net is then used to support the two key tasks of requirements elaboration and ranking offers.},
	keywords = {case based reasoning, personal travel assistant, fipa},
	ISBN = {978-3-540-44109-0},
	author = {Lorcan Coyle  and Pádraig Cunningham  and  Conor Hayes }
}